Privacy Policy
Last updated: 4 July 2026
This Privacy Policy explains how Graphic Processor (“we”, “us”) collects, uses, and protects your information when you use gprocessor.com and our image, audio, and document processing tools (the “Service”).
1. Who we are
The Service is operated by [Operator name], [address], [jurisdiction], which is the data controller for your personal data. For any privacy question, contact [email protected].
2. Information we collect
- Account information — when you sign in with Google, we receive your name, email address, and profile picture. We never receive your Google password.
- Files you upload — the images, audio, video, and documents you submit for processing, and the results we generate.
- Billing information — your credit balance and transaction history. Payments are handled by Polar, our Merchant of Record; we do not receive or store your full card details. Polar collects the billing details it needs to process your purchase and charge applicable taxes.
- Usage & diagnostics — privacy-friendly, cookieless analytics (pages visited, approximate location from IP, device/browser) and technical error reports (stack traces, request context, IP) collected on our own infrastructure to keep the Service reliable.
- Server logs — standard request logs kept for security and troubleshooting.
3. How we use your information, and our legal bases
Under the GDPR, we rely on the following legal bases:
- To provide the Service — process your files, return results, and manage your account and credits. Basis: performance of our contract with you.
- To handle payments and prevent fraud (through Polar as Merchant of Record). Basis: performance of contract, our legitimate interest in preventing fraud, and compliance with legal obligations.
- To keep the Service secure, diagnose errors, and prevent abuse. Basis: our legitimate interest in a safe, reliable Service.
- To understand aggregate usage and improve the Service. Basis: our legitimate interest; the analytics are cookieless and do not identify you.
We do not sell your personal data, and we do not use your uploaded files to train AI models.
For the content of the files you upload, you decide what to process — so you act as the controller of that content, and we process those files on your behalf and under your instructions, solely to deliver the result you request.
4. Where your files are processed
Your files are processed on our own GPU servers. We do not send them to third-party AI providers. Processing happens only on infrastructure we operate.
5. Data retention
Uploaded files and generated results are automatically deleted about 6 hours after processing — please download your results in time. Your account, credit balance, and transaction history are kept while your account exists. When you delete your account (Account → Danger zone), your profile, jobs, files, and credit history are permanently removed. We may keep minimal records where the law requires it (for example, tax or accounting records).
6. Sharing and sub-processors
We share the minimum data necessary with:
- Google — for sign-in (authentication).
- Polar — as our Merchant of Record, for payment processing, billing, and tax handling.
- Cloudflare — for network delivery and protection.
Our analytics and error tracking run on our own infrastructure, not third-party services. We may disclose information if required by law.
Some of these providers are based outside the EEA (for example, in the United States). Where your data is transferred outside the EEA, we rely on appropriate safeguards such as the EU Standard Contractual Clauses or an adequacy decision.
7. Cookies
We use a single essential cookie to keep you signed in. Our analytics is cookieless and does not track you across other sites. We do not use advertising cookies.
8. Your rights
Depending on where you live (including under the EU GDPR), you may have the right to access, correct, delete, export, or restrict the use of your personal data, to object to certain processing, and to withdraw consent where processing is based on it. You can delete your account and data yourself in the app, or contact [email protected]. You may also lodge a complaint with your local data-protection authority.
9. Security
We protect your data with encrypted connections and access controls. No method of transmission or storage is completely secure, but we work to keep your information safe.
10. Children
The Service is not intended for children under 16, and we do not knowingly collect their data. If you believe a child has provided us with data, contact [email protected] and we will delete it.
11. Changes to this policy
We may update this policy from time to time. Material changes are reflected by the “Last updated” date above.